Our Rates & Why We Don’t Accept Insurance Unfortunately

Effective January 2019, our full 50-minute psychotherapy rate is $200 and we do not accept insurance. 
We have come by way of such thoughtfully, respectfully, & nobly. When we first opened the doors of Urban Playology in 2010, our full fee rate was $65/session. That worked well for us and clients then. We were paneled with several Employee Assistance Program (EAP)companies and a handful of insurance providers, & a local compensation fund. What changed you may wonder…

Well, you may have noticed that after setting your eye on what could potentially be the therapist of your dreams, your heart sinks to find out that they don’t accept your insurance. They don’t accept any insurance. Or maybe you’ve been working with a good therapist and what feels like all of the sudden, they share that they aren’t going to be accepting your insurance anymore.

You super work hard and you have the right to use your insurance. No working person you may believe would be able to afford what shouldn’t be but is increasingly beginning to feel like a luxury, widening the divide between the haves & the have-nots. We totally get that.  

Here’s what we believe. When people make a strong commitment to themselves because they’ve been in excruciating pain, that commitment is ever present. It flows like a mighty river. Therapy is a short-term investment of time, energy, and money for a hopeful lifetime of happiness.

It doesn’t make sense for us to advocate for your social justice wellness if we aren’t practicing that same financial fortitude and wellness at Urban Playology. Sometimes despite having provided skilled and soulful care, insurance companies withhold payment from providers. The appeal process for denied claims as they are termed is so arduous that it undoubtedly impacts the care we know we can provide to you.

If we worried about receiving timely and fair compensation, you likely won’t get the care you deserve. And not because we withhold quality care from anyone but because now this elephant of uncertainty about insurance remittance for services provided has infiltrated our sacred our work together. 

It was admittedly tough to ascribe a numerical value of alleged confidentiality also known as a diagnostic code to the journey that very strong people are having. We wouldn’t want anyone to do that to us.

Most of the people who make their way to Urban Playology participate in a fee recycle program. When this process works seamlessly: 

‘FLOW CHART STARTS HERE
1-We provide the service.
2-We are compensated when services are rendered.
3-People seek reimbursement for the expense directly from the insurance company 
4-The insurance company reimburses some or all of the fee.
5-The reimbursement is presented at the next therapy appointment when services are rendered.
In the event that insurance companies reject your direct claims for some reason, counseling/psychotherapy is considered a tax-deductible expense.

Please note that while the Intake fee is fixed, we do offer a generous 3, 6, or 9-month sliding scale fee program upon request. 

We do not turn hopefuls reaching out for help away. We wouldn’t do that. We are expanding our services to include offerings at more modest price points such as a monthly group, 1/2 day workshops, yogic movement classes like trap yoga style :-), intensive and restorative weekend retreats, supportive self-help products, nature therapy groups, group therapy for entrepreneurs, and so much more!

We have to keep the doors open for you. We are determined to do that. We owe no financial institution nor have we debted on credits sake. We never have and we don’t plan on it. We’ve opted for organic growth and super hard work that speaks for itself. It serves no greater good for us to play small by relying on a transient entity for our livelihood. That deep truth came to Xanthia in her meditation in the woods in 2016. At first, it was a faint whisper that eventually evolved into a resounding echo. We wouldn’t, in good conscience support, you in living small either. We took a chance on ourselves and we are standing strong like an oak.

We look forward to supporting you as the mighty oak you already are.